The Best Way To Say, “Welcome Home”

Our professionally trained concierge and doorman teams are deeply committed to keeping your residents happy and your facilities running smoothly. In addition to excelling in customer service and communication, our quality courtesy staff aims to become an integral function of your property, a visible deterrent to infractions, and a friendly face to welcome you and your tenants home.

Doorman / Concierge Services

  • General courtesy and customer service
  • Provide general information
  • Greeting residents and visitor
  • Entry assistance
  • Guest / Contractor admittance and verification
  • Residential liaison
  • Managing guest and visitor complaints
  • Message taking
  • Mail, luggage, and delivery management
  • Basic administrative tasks
  • Reception duties
  • Minor errands and guest assistance
  • Transportation and excursion arrangements

Service Specific Benefits

Trust & Integrity

We build trust and create strong partnerships by providing daily and weekly solutions, true transparency, and clear communication.

Reliability & Consistency

We’ve spent more than 50 years building a strong reputation of trust and reliability by providing consistently stellar service that clients can count on all day, everyday.

Attention to Detail

We pride ourselves in providing our clients with the highest quality service down to the last detail. Our highly-skilled team of experienced professionals are meticulous and work tirelessly to ensure incredible service at a reasonable cost.

Safety & Security

The safety and security of your business, staff, and customers is always of top concern. We work hard to provide comprehensive and professional facility solutions that give you peace of mind.

Partnership

We’re committed to creating strong and long-lasting bonds with clients while effectively acting as an extension of their team. These relationships are founded on transparency, integrity, reliability, and mutual trust.

Loss Prevention

We’re committed to helping you protect what matters, while you focus on what matters most. Our highly-skilled team of security experts are trained in handling loss prevention issues while managing your unique needs and facility demands.

Explore More Residential Services

Apartment Turnover Service

Apartment Turnover Service

Our teams of well-trained professionals have the knowledge and expertise to provide fast, comprehensive, and cost effective apartment turnover solutions for residential facilities of any size.

Cleaning and Porter Service

Cleaning and Porter Service

Our professional cleaning and porter services are uniquely customized to handle the full range of your residential cleaning and maintenance needs.

Emergency Response Service (flood, fire, etc.)

Emergency Response Service (flood, fire, etc.)

When you choose North Hills, you and your residents will have access to our 24/7 Emergency Restoration Team for all of your emergency needs: including fires, floods, mold, vandalism and storm relief.

Exterior and Interior Painting Service

Exterior and Interior Painting Service

We employ the finest industry professionals to provide your residential facilities with exterior and interior painting services that keep your facilities looking their best.

Floor and Carpet Installation

Floor and Carpet Installation

We offer floor and carpet installation services for residential properties in the tri-state area. Our customized solutions are uniquely tailored to meet your residential facility needs.

Handyman Service

Handyman Service

Need a hand with your residential facility? We offer expert handyman maintenance services that include painting, minor electrical, plumbing, fixture replacement, and more.

Landscaping Services

Landscaping Services

Our full-service landscaping solutions keep your residential facility exteriors tidy, healthy, and attractive to ensure your properties are always in top form.

Power Washing

Power Washing

Our expert power washing services restore color and vibrancy to your residential facilities while thoroughly removing dirt, moss, and mold other build-up.

Superintendent Service

Superintendent Service

Our expert superintendent and maintenance services are designed to take care of your residential facility, so that you can focus on what matters most.

Window Cleaning

Window Cleaning

We provide comprehensive and cost-effective window cleaning and maintenance services for residential facilities in the NY tri-state area by exclusively hiring the high-grade professionals.

Testimonials

Great company. Been using them for many years. Always delivers great service in a professional and timely manner.

NHFS Customer

Thank you again for all the support and superb response by North Hills regarding the roof leak. The cleanup was shear perfection with the immediate labor and quantity of equipment brought onsite.

NHFS Customer

We hired North Hills to assess our building and provide a full floor maintenance program to the common area in addition to the janitorial services. Floors included marble, tile, VCT and VET. North Hills has done a fantastic job keeping up with the floors and maintaining the schedule. We as a management company receive many compliments on the condition of our common area floors and we thank our partners North Hills in helping us achieve this goal.

NHFS Customer

I have referred many clients to NHFS, and they have always delivered the most outstanding service. Highly recommended

NHFS Customer

Thank you for your quick response to our building emergency. North Hills had a team of people and equipment onsite to handle our flood within 2 hours on a Friday night. Due to their quick response, we were able to open the building on Monday.

NHFS Customer

We have been using North Hills Facility Services since 2009 and I must say there is no other company I would recommend more. We have a large portfolio in the Metropolitan New York area of Class A office buildings. We not only use North Hills for our janitorial services but our handyman services, construction cleanups and most recently acoustical ceiling restoration. This company does it all! North Hills Facility Services is an asset to our team. Their professionalism and expertise help us meet the high expectations of our tenants and our buildings always look clean and tidy.

NHFS Customer

North Hills Facility Services is my go-to company for all my building maintenance needs. They are very professional and responsive. We had a major flood from the 2nd-floor sprinkler line and flooded all the way down to the lower level at 10:00 pm on a Friday night. All it took was one phone call to North Hills and a team of people showed up 1 hour later with equipment to clean up the flood and remove debris. Thanks to their quick response we were able to open the building Monday morning. No wonder why they’re in business for over 47 years. I would recommend North Hills to anyone who owns a commercial office building.

NHFS Customer

Experience the North Hills Difference

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